Business mentors & coaching
Make better business decisions with a Kendons coach
We pride ourselves on real relationships with clients and the expertise that our combined experience brings to the boardroom.
Owning and operating a business can leave little time to step back and review past performance, or clarify your future direction.
Your business advisor will regularly engage with you, offering strategic and practical advice to help you create long-term value for your business. Your advisor will keep you accountable and support you in making informed decisions for both you and your business. Together, we will develop strategies to improve performance and overcome any challenges you face.
Business coaching isn't just about increased accountability, profitability, or cash flow. It's also about achieving your desired work outcomes to gain the lifestyle you want. Whether your business needs guidance through a major change, or you simply wish to have regular contact with a trusted advisor, Kendons are on hand to assist.
Business coaching enables you to be proactive, not reactive
Achieve goals
Accountability to your coach helps you achieve results.
Problem-solving
Identify and resolve your burning issues.
Key drivers
Gain an understanding of the key drivers within your business.
Decision-making
Filter ideas through an impartial coach to improve decision-making.
Evaluation
Understand the impact of ideas prior to implementation.
Profitability
Increase efficiency, profitability, and cash flow.
Leadership
Improve leadership and management processes.
Support
Collaborate with your coach to ease stress and pressure.
How Liam helped a wholesaling company double their profitability
Problem: Liam's client owns a wholesaling business that had been growing year-on-year with increasing profits. But, COVID caused a significant strain on the business' supply chain. Stock was slow to arrive, so the company had to carry triple the levels it had before COVID. At the same time, profitability and sales declined, and margins decreased. This resulted in significant cash flow strains on the client and their business, as well as stress and sleepless nights.
What we did: The client wanted to get their head around the business and sort out a plan for the coming year. Together, Liam and the client created a 12-24 month road map that identified specific goals, issues and roadblocks and how to overcome these. They worked together to obtain appropriate financing and to set up systems to help the business succeed. This work included setting up regular reviews of the business margin and product profitability, creating a sales system and holding the client accountable to the plan. They are now working on reducing the business's reliance on the owner. Liam works closely with the client, discussing key issues occurring in real-time and developing solutions together.
Results: The clients' profitability is on track to more than double last year's profit, the gross margin has increased from 18% to 22%, and the business cash flow has settled. Through working with Liam, the client is regaining control of their business and is now looking at substantial growth opportunities. This involves investments that the company could not have made in the financial position it was in 12 months ago.
What our clients say about us
“When we started working with Kendons we were feeling very vulnerable and frustrated. Our requests for help to our bank seemed to fall on deaf ears and it felt like all our successful years in business counted for nothing. But Lance made it quite clear that he believed that he could help our business.
Kendons have been wonderful for Andrea and me. Lance and Kate never criticized us. They never pointed fingers. They’re just brilliant. They simplified everything and it makes life so much easier. We're not accountants, we're retailers. We’ve simplified everything in our business as much as we can. The most significant change for us is that at any time of the day, we know exactly how our business is tracking because of the systems Kendons have implemented for us.
What I love about Kendons is they're always looking ahead to see what value they can add to our business, whether it's new systems or new ideas. We get an email every month tracking our progress. Their communication is very good. And we fill them in on external factors that have impacted the business, so they understand our industry. We haven't experienced this level of professionalism ever.
If we had a new idea or a new opportunity, then we'd discuss it with Kendons first. We wouldn’t make a major business decision requiring an investment without them. We've got a good rapport with them. They’re true business advisors and it's a really strong partnership, we’re very happy with them.”
— Andrea and Vern Bailey - Andrea Biani
